5. User & Team Management

Adding or Removing Users from Your Organisation
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You can add and remove users to your Thrive account as you need to, there are no restrictions on how many users you can add there is no additional cost for adding users.
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All you need to do is reach out to support with the full name and email address of the user in question and we'll add or disable that user profile on your instruction.
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We have two permission settings on the platform:
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​Account owner - Can view and edit all campaigns, project and account data
​Account manager - Can only view and edit campaigns and projects created by them.
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Automated Notifications: What They Are and How to Customise Them
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Thrive sends automatic notifications for important events associated with campaigns and projects. Things like successful project creation and completed assessments.
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The system sends notifications, for a specific campaign or project, to the email address associated with the user profile that created that campaign or project.
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So, if you aren't receiving the notifications that you expect, it is most likely because you're using a campaign or project created by another user.
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It isn't possible to change this email addres or add others just yet so you'll need to set up email forwarding rules with your email provider to get notifications sent to your email address.
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What about the future?
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We're currently working on some improvements to the administrative functions available on Thrive so soon enough, you'll be able to manage users to your account independently.